Frequently Asked Questions
Please refer to the following:
- When will my item ship?
Items typically ship the SAME business day after placing your order. Please allow 7 to 10 days (5 to 7 business days) for your order to arrive, although most shipments will usually arrive sooner. - When will I be charged for my purchase?
You are charged for your purchase when you click "Submit Order" when you checkout. - What is your return policy?
Our return policy may be found by clicking here. In short, all unused items my be returned for a refund of the item price within 30 days of receipt. Please include a copy of your invoice with a note reminding us of the reason for return. Items that arrive without an invoice copy may have their return processing significantly delayed. You are welcome to return the items to MarBeck Returns, 9940 Widmer, Lenexa, KS 66215. - Do you ship internationally?
Currently we are only able to ship within the contiguous United States only. - Do you ship to Alaska or Hawaii?
Currently we are only able to ship within the contiguous United States only. - What are your shipping methods?
Items are typically shipped through FedEx ground. We may, at our discretion, ship via USPS First Class for items weighing under 13 ounces. If you need upgraded FedEx shipping, please call us at Replacing The Part Not The Appliance Since 1948Monday-Friday 8:00 AM - 5:00 PM (CST) to place the order manually.