Shipping Charges & Shipping Policies:

• Shipping charges are based on weight of the item and the destination shipping address.  Ground Shipping is FREE for orders $50.00 or more.
• Ship-To Locations:  We ship to the United States only, including US territories and APO and FPO addresses. We are unable to ship internationally.
• Ship-From Location:  All items ship from our warehouse in Kansas City, Kansas.
• Shipping Methods:  Items are typically shipped through FedEx Home Delivery and USPS Parcel Post. Tracking Numbers are not available on all orders - we will email you the tracking number if one is available.
• Shipping Times:  Orders that are placed before 12:00 PM CST are typically processed and shipped the same day. (Exclusion: Sunday orders will be processed the following business day).
• FedEx Express Standard Overnight, 2-Day, and 3-Day shipments will be delivered Monday-Friday ONLY, no weekend delivery.
• Although most shipments take average of 3-5 days. Please allow 7-10 days (5-7 business days) for your order to arrive. If you have not received your order after 10 days please contact us via email or phone. Please see the contact page for contact information.

Return Policy

• Return Period: Items ordered by phone or through MarBeck.com may be returned within 30 days of receipt with few exceptions. We will provide a full refund on the product price. Please use the instructions below to return items to us. Return shipping is the customer's responsibility. Return Instructions:

1. Fill out the form here to request a RMA or use the form below.

2. Once your return is approved, provide a copy of the invoice along with a brief reason for return.

3. Carefully pack the item to avoid damage and send it back to the address included with the return approval e-mail

*NOTE: You can also request a return from your account.  Just go to the "Completed Orders" page and then "Return Item(s)" and fill out the form to send a return request.

• Return Exceptions:  Items that must be soldered (i.e., shaver batteries, thermostats, fuse links, etc.) are not eligible for return once the items have been soldered. We will not provide a refund for any electrical items that have been soldered or tampered with.
• Condition of Returned Items:  Items returned without original packaging, with missing parts or accessories, or with damage will be subject to a restocking fee beginning at 15%. Customer is responsible for insuring any return shipments to cover return damage. If the damage or missing packaging ⁄ parts is severe enough, we may elect to decline a refund at our discretion.

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