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Shipping

Shipping Charges & Shipping Policies:

  • Shipping charges are based on weight of the item and the destination shipping address.
  • Ship-To Locations:  We ship to the continental 48 states within the US only, including some US territories and APO and FPO addresses. We are unable to ship internationally.
    • We reserve the right to cancel orders that are extremely heavy or large (such as vacuum cleaners) or extremely breakable (glass blender jars) that are going to US territories, APO or FPO addresses. Orders that are determined to fall into either of those categories will be promptly canceled and refunded. Please allow 14 to 28 days for delivery. Please use tracking number if your order has one to follow the progress of your order. If you have not received your order after 28 days please email us so that we can assist you.
  • Ship-From Location:  All items ship from our warehouse in Lenexa, Kansas.
  • Shipping Methods:  Please note that the shipping times are an estimate and not guaranteed.  Tracking numbers will be e-mailed as soon as they are available (tracking numbers are not available for all packages).
    1. USPS Economy: 7-10 Business Days
    2. FedEx Home Delivery: 3-5 Business Days
  • Shipping Times:  Orders that are placed before 11:00 AM CST are typically processed and shipped the same day. (Exclusion: Saturday and Sunday orders will be processed the following business day).
  • If you have not received your order after 10 days please contact us via email. Please see the contact page for contact information.